I just read the article by Greg Lane with instructions to unlock an Iphone and wish to see if Greg or someone could show me the direction to unlock my iPhone6 (Docomo). Let me elaborate the story:
I signed a 2 year contract with Docomo on 17th November 2015, and I bought an iPhone6 on the same day (fully paid), which I was using for one and half year without any problem.
As I got a new job in Canada, I left Japan on 1st May 2017. I was a keen customer of Docomo for 18 months. All the payments were done through automatic banking. I terminated my contract on 28. 04. 2017. My payments and penalties (approx. 10 000 JPY) have been deducted and everything is fine.
However, I want my iPhone6 that I bought from Docomo to use in Canada with a Canadian sim. I kindly request Docomo to unlock my iPhone6 and their reply was “no” and they further mentioned that if it is iPhone 6plus or later versions, they can unlock it and iphone 6 cannot be unlocked by themselves.
However, I learnt from Greg Lane’s post titled “Unlocking Your Old Carrier-Locked Japanese iPhone to Use with a Cheap SIM” that careers have to unlock the phones upon customer’s request. It really disappointing me, after making all the payments and penalties, how a career could simply say that they are NOT responsible for it and cannot unlock it. Is not it their responsibility?
Well; if iphone6 cannot be unlocked, then why did not the sales employee emphasize about it and insist me to purchase an iphone6plus?! Sadly, I did not have much time to argue with them, and left Japan and now struggling to fix this issue. I might have to throwaway my phone, if it is not unlocked.
Please advise me or share your ideas or experiences.