This may sound like a simple question, but I can’t seem to find an answer. I have a Toshiba fridge in which the icemaker has stopped working, and I’d like to find out how to get if fixed, either by Toshiba or even by a local repair guy. I can’t seem to find anything online, even how to contact Toshiba (their websites seem to only deal with nuclear reactors or other large machinery).
And, no, I don’t have any manuals!
Hello Tokyogreen,
Here are the numbers, etc. to get everything done.
Also, the icemaker most likely has a little water reservoir you have to fill up with water and put back in. They do not hook up the water line to the refrigerator like we do in the USA.
All Japanese sites below, so use Google Translate and or have Japanese speaker call Toshiba support.
Hope all this works out.
How to confirm your model number, look on inside of door for a label
pictures on site below
an eight character 製造番号は、8桁の数字です。
example 事例：GR-R600FZ
Toshiba Toll Phone Number available from landline only (call from work if needed, it is free)
Or put in Y10 in pay phone and try
otherwise very expensive to call 0570 numbers from cell phone and be put on hold etc.
0120-1048-76
Hours
受付時間 9:00～18:00（月～土）、
9:00～17:00（日・祝日）
お電話でのお問い合わせ・修理依頼
find your manual on-line
repair at your home costs
repair at your home reservation
google translate website