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Handicap/Universal Access on JR


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We plan to travel between NRT-Tokyo-Hakodate-Sapporo using JR Pass. We have an elderly in a wheelchair. We also are planning to upgrade to Green Car to reserve seats.

Can you give us information on handicap/universal access on the JR trains? Specifically for the Green Car. Thank you!


Hi there,

If you alert a station attendant when you arrive, they will assist with the boarding of the Shinkansen and other trains, as well as the disembarkation.

Hope this helps!